Privacy policy

TriPet is a web app that helps you plan travel with your pet. This page explains what information the app stores, why, who it is shared with, and how you can remove it. It covers the TriPet web app only.

• Your email address, and your password stored in hashed form by the authentication system.
• If you use “Continue with Google”, the account details Google returns: email, name and profile picture.
• Account creation and sign-in timestamps, and whether your email has been confirmed.
• A session is kept in your browser's local storage so you stay signed in between visits.

• Start country, transit or stop country (optional), and destination country.
• Your travel date.
• Pet type, and your pet's name if you choose to give it.
• Method of travel (car, plane, train, ferry, bus or motorhome).

• Checklist items you tick off, and any actions you add yourself.
• Your own rules: the country, the text you write, and the source link you paste.
• Questions you ask about a country, together with the answers and sources returned.
• Stays and dining places you save to a trip, including their name, address, rating and price estimates.

Each trip has a report written for it, which is stored with the trip along with its status and the times it was created and last updated.

A random share token is created only when you choose to share a trip. While sharing is on, anyone with that link can read that trip in a read-only view. You can turn sharing off again at any time, which makes the old link stop working. Export links expire after 15 minutes.

Information leaves the app only when you use the feature that needs it:

• An AI service receives your trip details (countries, travel date, pet type, method of travel) and any question you type, in order to write the report or the answer.
• Google Places and a web-search provider receive the city, country and hotel or restaurant names when you use the pet-friendly stays or dining search.

These providers are used to deliver the feature, not for advertising.

• No analytics or behavioural tracking of how you use the app.
• No advertising cookies and no ad networks.
• No payment or card details.
• No location or GPS data.
• No file, photo or document uploads.
• No phone number and no postal address.

• Delete a single trip from My trips. This removes its report, checklist, your rules, your questions and answers, and any saved stays and dining places.
• Delete your whole account from the Account page in the app. This removes your sign-in, every trip and all the content above. Deletion happens immediately and cannot be undone.

Questions about this policy or your data: tripetsupport@pm.me.